Privacy Policy

Spanroomes (hereinafter referred to as “I” or “we”) manages and operates an online store and values the protection of your personal information. This Privacy Policy explains how we collect, store, use, and handle the information provided when you browse or purchase through our online store.

1. Scope of This Policy

This policy applies to all activities involving personal information submitted and processed through our online store, including browsing, account registration, order placement, payment, fulfillment, return and exchange handling, service inquiries, and customer support interaction.

2. Information Collected and Cookie Technology

We collect only the information necessary to provide online shopping and support services, including but not limited to:

• Contact details supplied by you (email, phone number, recipient name, and delivery address)

• Order details, transaction information, and communication records

• Device and browsing activity associated with accessing our website

To support functionality and improve service performance, cookies may be stored on your device. Cookies enable session continuity, shopping cart retention, and website preference recognition.
You may refuse or delete cookies through your browser settings; however, doing so may restrict your ability to access certain features.

3. Information Use and Sharing

Your information will be used within the following scope:

• Processing, fulfilling, and delivering your orders

• Providing support for inquiries, returns, and exchanges

• Improving website accessibility, functionality, and user experience

• Preventing unauthorized transactions and misuse

Information will only be shared where strictly necessary, including:

• Logistics and delivery handlers for order dispatch

• Payment service partners processing secure transactions

• Professional advisers where required for reviewing operations under confidentiality

We do not rent, publish, trade, or sell personal information.

4. Data Storage and Cookie Retention

Information collected is stored securely within systems designed for controlled access and protection.
Cookies may remain on your device until you clear them, expire automatically, or adjust browser settings.
By continuing to browse the site or submitting an order, you acknowledge that cookies may be used and retained as part of your shopping experience.

5. User Rights and Control

You retain full control over your personal information. Subject to identification verification, you have the right to:

• Request access to the information we hold about you

• Request correction or updates to maintain accuracy

• Request deletion where further storage is not required

• Withdraw consent for communications or retention activities

• Request restriction or object to certain processing purposes

You may contact us at any time to exercise these rights.

6. Data Processing Legal Basis (GDPR Reference)

We process personal information under several lawful bases, including those recognized in GDPR:

1. Contract Performance — To fulfill your orders, manage transactions, deliver purchased products, and provide requested support

2. Explicit Consent — When you voluntarily subscribe to newsletters, updates, or other communication preferences

3. Compliance Obligations — To maintain records where required for tax, accounting, and operational oversight

4. Legitimate Interest — To enhance services, maintain website usability, improve operational efficiency, and prevent misuse

Contact Information

If you have questions regarding this policy or wish to access or manage your personal information, you may reach us using the information below:

Address: 23 Dorsey Rd Apt D, Newport News, VA 23606-2728, US
Phone: +1 (917) 216-6427
Email: service@spanroomes.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)